The Chicago Metropolitan Metra transportation system, as per recent reports, has announced the launch of a new, free smartphone app, called “Metra COPS”, that enables citizens to quickly and discretely report crimes, suspicious activity, and other safety and security concerns to the Metra police from a train or station. The app is available for download from the Google Playstore and Apple Appstore, according to the press release.
“This new channel of communication helps us enhance the safety and security of our entire system,” stated Joseph Perez, Metra Police Chief. “We always ask our customers and employees to remain vigilant and to say something if they see something. Using this app can be a more convenient way to do that than making a phone call.”
The app is developed to report crimes in progress and other safety and security issues taking place on Metra trains and in Metra facilities, such as disruptive or aggressive behavior, suspicious activity, unattended bags or packages, vandalism, panhandling, fare evasion or other concerns.
Citizens on encountering safety and security issues can take a picture snap or record a video and send the description of the issue being reported to the Metra Police. To ensure safety and security of citizens, and to help them be more discreet, the app automatically disables the user’s smartphone flash, thus ensuring the reports can be made anonymously.
In return, the Metra police dispatchers can respond to the customer on the reported issue through the app, send out advisories and broadcast, “Be on the Lookout” alerts to app users.