Stratus Video, a Clearwater, FL-based industry-leading language access services platform, has acquired portfolio company of Health Enterprise Partners (HEP), InDemand Interpreting to advance the care quality for hard of hearing, and limited English proficient patients. Specialized in the video-remote-interpreting (VRI) market, InDemand offers access to medically qualified or certified interpreters through video, audio and geolocation technology.
As per the report, both companies anticipate that integrating interpreters and technology will improve their capabilities to serve the expanding language access needs of care providers and break down disproportion. It’s a critical challenge to fully understand what a limited English proficiency patient has to say that results in a patient’s care and outcomes. Hence, healthcare centers and health systems have an assortment of interpreting services to opt to provide real-time video service. According to Stratus President David Fetterolf, “the combined companies will lead to new innovations in healthcare interpreting.” Since a portfolio company of Kinderhook, Stratus Video provides a suite including audio, video and geolocation mobile applications with interoperability to telehealth solutions, offering language access when and where they are required.
Stratus Video is a cloud-based video remote interpretation service platform and empowers people to meet the growing need for language services rapidly and cost-effectively. The company leverages innovative technology to connect healthcare providers with interpreters in more than 175 spoken and signed languages in less than 30 seconds, on-demand. Stratus functions as an application that can be loaded on to any smart devices including tablet, Smartphone, PC, or Mac. According to a report, the Stratus video platform handles more than 65,000 video phone calls every day, it interpreters are available 24 hours a day online and are seated in over 30 call centers across the U.S.