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Microsoft Discontinues Its HealthVault Service In November 2019

Healthcare News

Microsoft_-Discontinues-Its-HealthVault-In-November-2019 Microsoft Discontinues Its HealthVault Service In November 2019Tech giant Microsoft’s web-based project applying Machine Learning to personal health records, HealthVault will officially power cut in November this year. In 2018, when the company declared to discontinue its web-based personal health record system, it came with the assurance that users’ data would remain on the HealthVault website. However, users of the personal health record platform have the option until November 20 to migrate their data to other services like Get Real Health and FollowMyHealth. The company further suggested customers who using third-party apps that integrate with HealthVault should contact developers to ensure the continuation of service.

Initially, HealthVault was started with the mission of enabling patients to amass their own data on their terms that would then be harnessed to form applications and additional healthcare services. Since the service introduced with high-flying partners, such as the American Heart Association, Johnson & Johnson and Allscripts, HealthVault suffered several of the same issues that destroyed its competitor Google Health. Launched in 2008, Google Health is Google’s personal health information service that was ended just 3-year later of its launch because of low user adoption. On the other end, tech giant Microsoft struggled with generating a sustainable business model around HealthVault and integrations with companies like Fitbit were abandoned over the years. As the end of HealthVault is an admission of failure for the company’s initial forays into health, the company has refocused its efforts in the industry toward the enterprise market.

Reflecting a larger move at the company away from consumer-centric technologies, Microsoft has instead released new provider and health plan-focused products enabling clinicians to communicate and share notes securely, aid in patient navigation and removes technical blockades to interoperability. Besides, the company is also a leading Cloud provider in the healthcare space with its Azure platform and competing for head to head with adversaries like Amazon Web Services (AWS) and Google Cloud.